{"id":1308,"date":"2026-05-25T11:52:22","date_gmt":"2026-05-25T03:52:22","guid":{"rendered":"https:\/\/mooda.com.cn\/?page_id=1308"},"modified":"2026-05-25T11:52:22","modified_gmt":"2026-05-25T03:52:22","slug":"%e3%80%8a%e7%bb%84%e7%bb%87%e7%a4%be%e4%bc%9a%e5%bf%83%e7%90%86%e5%ad%a6%e3%80%8b%e5%ad%a6%e4%b9%a0%e7%ac%94%e8%ae%b0-009","status":"publish","type":"page","link":"https:\/\/mooda.com.cn\/?page_id=1308","title":{"rendered":"\u300a\u7ec4\u7ec7\u793e\u4f1a\u5fc3\u7406\u5b66\u300b\u5b66\u4e60\u7b14\u8bb0 009"},"content":{"rendered":"\n<p class=\"has-text-align-center\"> <em>\u63a5\u4e0a\u671f\uff1a<\/em><a href=\"https:\/\/mp.weixin.qq.com\/s?__biz=MzI5MjIxMzQxMA==&amp;mid=2247492881&amp;idx=1&amp;sn=75a6c01072aa8fe97c5a5f9f3df31ff4&amp;scene=21#wechat_redirect\" target=\"_blank\" rel=\"noreferrer noopener\">\u300a\u7ec4\u7ec7\u793e\u4f1a\u5fc3\u7406\u5b66\u300b\u5b66\u4e60\u7b14\u8bb0 008<\/a><\/p>\n\n\n\n<p><strong>CALLAWAY AND OPENNESS<\/strong><\/p>\n\n\n\n<p><strong>\u5361\u62c9\u5a01\u4e0e\u5f00\u653e\u6027<\/strong><\/p>\n\n\n\n<p>\u539f\u6587\uff1a&#8221;Glad you asked&#8221; is an uncommonly rich summary of much that goes on in large organizations. The necessity to invoke this slogan and to push for its acceptance suggests a prior history of nasty surprises when outsiders started poking around. Incidentally, at the time Callaway first enunciated this policy he also went on record as saying that women would never enter West Point. (&#8220;Why are women now at West Point? Glad you asked.\u201d)<\/p>\n\n\n\n<p>\u53c2\u8003\u8bd1\u6587\uff1a\u2018\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u2019\u662f\u5bf9\u5927\u578b\u7ec4\u7ec7\u4e2d\u53d1\u751f\u7684\u8bb8\u591a\u73b0\u8c61\u7684\u4e00\u79cd\u6781\u5176\u6df1\u523b\u7684\u603b\u7ed3\u3002\u5fc5\u987b\u52a8\u7528\u53e3\u53f7\u5e76\u5168\u529b\u63a8\u52a8\u5176\u88ab\u63a5\u53d7\uff0c\u8fd9\u4e00\u4e8b\u5b9e\u672c\u8eab\u5c31\u6697\u793a\u4e86\u5728\u8be5\u653f\u7b56\u51fa\u53f0\u524d\uff0c\u6bcf\u5f53\u5916\u4eba\u5f00\u59cb\u56db\u5904\u6253\u63a2\u65f6\uff0c\u603b\u4f1a\u6316\u51fa\u8bb8\u591a\u4ee4\u4eba\u96be\u582a\u7684\u610f\u5916\u3002\u987a\u4fbf\u63d0\u4e00\u4e0b\uff0c\u5361\u62c9\u5a01\u5728\u6700\u521d\u9610\u8ff0\u8fd9\u9879\u653f\u7b56\u65f6\uff0c\u4e5f\u66fe\u516c\u5f00\u8868\u793a\u5973\u6027\u6c38\u8fdc\u4e0d\u4f1a\u8fdb\u5165\u897f\u70b9\u519b\u6821\u3002\uff08\u2018\u4e3a\u4ec0\u4e48\u73b0\u5728\u897f\u70b9\u519b\u6821\u6709\u5973\u6027\u4e86\uff1f\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u3002\u2019\uff09<\/p>\n\n\n\n<p><strong>\ud83d\udccc \u5b66\u4e60\u7b14\u8bb0<\/strong><\/p>\n\n\n\n<p>Weick\u901a\u8fc7\u5361\u62c9\u5a01\u7684\u8fd9\u4e2a\u771f\u5b9e\u6848\u4f8b\uff0c\u63ed\u793a\u4e86\u7ec4\u7ec7\u5316\u4e2d\u7684\u51e0\u4e2a\u6838\u5fc3\u673a\u5236\uff1a<\/p>\n\n\n\n<p><strong>\u53e3\u53f7\u80cc\u540e\u4e0d\u4e3a\u4eba\u77e5\u7684\u6545\u4e8b<\/strong><strong>\uff1a<\/strong><\/p>\n\n\n\n<p>Weick\u654f\u9510\u5730\u6307\u51fa\uff0c\u7ec4\u7ec7\u4e4b\u6240\u4ee5\u62fc\u547d\u5f3a\u8c03\u201c\u5766\u8bda\u201d\uff0c\u6b63\u662f\u56e0\u4e3a\u5b83\u4eec\u8fc7\u53bb\u592a\u4e0d\u5766\u8bda\u4e86\u3002\u8fd9\u79cd\u53e3\u53f7\u7684\u51fa\u73b0\uff0c\u5b9e\u9645\u4e0a\u662f\u5bf9\u8fc7\u53bb\u7ec4\u7ec7\u5185\u90e8\u201c\u9690\u7792\u6587\u5316\u201d\u548c\u201c\u6b67\u4e49\u6027\u201d\u6cdb\u6ee5\u7684\u4e00\u79cd\u5f25\u8865\u3002<\/p>\n\n\n\n<p><strong>\u201c\u610f\u4e49\u6784\u5efa\u201d\u7684\u968f\u65f6\u968f\u5730\uff1a<\/strong><\/p>\n\n\n\n<p>\u6700\u540e\u5173\u4e8e\u897f\u70b9\u519b\u6821\u5973\u6027\u5b66\u5458\u7684\u4f8b\u5b50\u5f88\u7ecf\u5178\u3002\u5361\u62c9\u5a01\u66fe\u65ad\u8a00\u201c\u7edd\u4e0d\u201d\uff0c\u4f46\u5f53\u73b0\u5b9e\u53d1\u751f\u6539\u53d8\uff08\u6cd5\u5f8b\u548c\u653f\u7b56\u5f3a\u5236\u63a8\u884c\uff09\u540e\uff0c\u4ed6\u8fc5\u901f\u5229\u7528\u201c\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u201d\u8fd9\u5957\u65b0\u8bed\u6cd5\uff0c\u5c06\u4e00\u4e2a\u201c\u88ab\u6253\u8138\u7684\u5c34\u5c2c\u201d\u8f6c\u53d8\u4e3a\u4e00\u4e2a\u201c\u89e3\u91ca\u65b0\u653f\u7b56\u7684\u826f\u673a\u201d\u3002<\/p>\n\n\n\n<p><strong>\u7ec4\u7ec7\u7684\u201c\u56de\u987e\u5f0f\u5408\u7406\u5316\u201d\uff1a<\/strong><\/p>\n\n\n\n<p>\u8fd9\u518d\u6b21\u8bc1\u660e\u4e86Weick\u7684\u89c2\u70b9\uff1a\u7ec4\u7ec7\u6210\u5458\u603b\u662f\u5148\u884c\u52a8\u3001\u5148\u9762\u5bf9\u6539\u53d8\uff0c\u7136\u540e\u518d\u901a\u8fc7\u4e00\u5957\u597d\u542c\u7684\u8f9e\u4ee4\uff08\u6bd4\u5982\u8fd9\u4e2a\u653f\u7b56\uff09\u6765\u4e3a\u8fd9\u4e9b\u6539\u53d8\u5bfb\u627e\u7406\u7531\u3002<\/p>\n\n\n\n<p>\u603b\u7ed3\uff1a\u7ec4\u7ec7\u4e2d\u7684\u201c\u771f\u76f8\u201d\u5f80\u5f80\u4e0d\u662f\u771f\u76f8\uff0c\u800c\u662f\u662f\u670d\u52a1\u4e8e\u201c\u751f\u5b58\u201d\u7684\u6545\u4e8b\u3002\u53ea\u8981\u6709\u4e00\u5957\u8db3\u591f\u5f3a\u5927\u7684\u8bed\u6cd5\uff0c\u7ec4\u7ec7\u5c31\u80fd\u628a\u4efb\u4f55\u5c34\u5c2c\u7684\u610f\u5916\u8f6c\u5316\u6210\u7406\u6027\u7684\u53d9\u4e8b\u3002<\/p>\n\n\n\n<p><strong>\u80cc\u666f\u77e5\u8bc6\uff1a<\/strong><strong><\/strong><\/p>\n\n\n\n<p>\u5361\u62c9\u5a01\u57281975\u5e74\u63d0\u51fa<strong>\u201c\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u201d<\/strong>\u653f\u7b56\uff0c\u5e76\u975e\u5076\u7136\uff0c\u800c\u662f\u9488\u5bf9\u5f53\u65f6\u7f8e\u56fd\u9646\u519b\u9762\u4e34\u7684\u4e25\u91cd\u4fe1\u4efb<strong>\u5371\u673a<\/strong>\u800c\u8fdb\u884c\u7684\u4e00\u79cd\u201c\u610f\u4e49\u6784\u5efa\u201d\u5c1d\u8bd5\u3002\u5177\u4f53\u80cc\u666f\u53ef\u4ee5\u5f52\u7eb3\u4e3a\u4ee5\u4e0b\u4e09\u4e2a\u65b9\u9762\uff1a<\/p>\n\n\n\n<p><strong>\u540e\u8d8a\u6218\u65f6\u671f\u7684\u4fe1\u4efb\u5371\u673a<\/strong><\/p>\n\n\n\n<p>1970\u5e74\u4ee3\u4e2d\u671f\uff0c\u7f8e\u519b\u6b63\u5904\u4e8e\u5386\u53f2\u4e0a\u7684\u6697\u6de1\u65f6\u523b\u3002\u8d8a\u6218\u521a\u521a\u7ed3\u675f\uff0c\u519b\u961f\u5f62\u8c61\u53d7\u635f\u4e25\u91cd\u3002\u516c\u4f17\u5bf9\u519b\u65b9\u7684\u8ba4\u77e5\u5145\u65a5\u7740\u9690\u7792\u3001\u8c0e\u8a00\u548c\u5b98\u50da\u4e3b\u4e49\u3002\u5f53\u65f6\u519b\u961f\u9762\u4e34\u6bd2\u54c1\u6ee5\u7528\u3001\u7eaa\u5f8b\u6da3\u6563\u4ee5\u53ca\u6c11\u4f17\u7684\u6781\u5ea6\u4e0d\u4fe1\u4efb\u3002\u5361\u62c9\u5a01\u6df1\u77e5\uff0c\u5982\u679c\u9646\u519b\u7ee7\u7eed\u4fdd\u6301\u90a3\u79cd\u201c\u519b\u4e8b\u673a\u5bc6\u3001\u65e0\u53ef\u5949\u544a\u201d\u7684\u59ff\u6001\uff0c\u53ea\u4f1a\u52a0\u6df1\u516c\u4f17\u7684\u654c\u610f\u3002<\/p>\n\n\n\n<p><strong>\u6c34\u95e8\u4e8b\u4ef6\u7684\u793e\u4f1a\u4f59\u6ce2<\/strong><\/p>\n\n\n\n<p>\u8fd9\u4e00\u653f\u7b56\u7684\u63d0\u51fa\u7d27\u968f\u6c34\u95e8\u4e8b\u4ef6\u4e4b\u540e\uff0c\u5f53\u65f6\u5168\u7f8e\u56fd\u793e\u4f1a\u5bf9\u201c\u5927\u673a\u6784\u201d\u548c\u201c\u5b98\u50da\u4f53\u5236\u201d\u7684\u906e\u906e\u63a9\u63a9\u611f\u5230\u6df1\u6076\u75db\u7edd\u3002\u516c\u4f17\u5f00\u59cb\u901a\u8fc7\u8c03\u67e5\u62a5\u9053\u548c\u56fd\u4f1a\u8d28\u8be2\uff0c\u75af\u72c2\u5730\u201c\u56db\u5904\u6253\u63a2\u201d\u673a\u6784\u5185\u90e8\u7684\u9634\u6697\u9762\u3002\u4f5c\u4e3a\u519b\u65b9\u9886\u5bfc\u7684\u5361\u62c9\u5a01\u610f\u8bc6\u5230\uff0c\u9632\u5fa1\u6027\u7684\u59ff\u6001\u5df2\u7ecf\u8fc7\u65f6\uff0c\u5fc5\u987b\u4e3b\u52a8\u6539\u53d8\u201c\u4e92\u52a8\u7684\u8bed\u6cd5\u201d\u3002<\/p>\n\n\n\n<p><strong>\u5f81\u5175\u5236\u5ea6\u7684\u8f6c\u578b\u9700\u6c42<\/strong><\/p>\n\n\n\n<p>\u5f53\u65f6\u7f8e\u519b\u6b63\u4ece\u4e49\u52a1\u5175\u5f79\u5236\u5411\u5fd7\u613f\u5175\u5236\uff08All-Volunteer Force\uff09\u8f6c\u578b\u3002\u4e3a\u4e86\u5438\u5f15\u5e74\u8f7b\u4eba\u53c2\u519b\uff0c\u519b\u961f\u5fc5\u987b\u50cf\u4f01\u4e1a\u4e00\u6837\u7ecf\u8425\u81ea\u5df1\u7684\u201c\u54c1\u724c\u201d\u3002\u5361\u62c9\u5a01\u5e0c\u671b\u901a\u8fc7\u8fd9\u4e2a\u53e3\u53f7\uff0c\u5411\u6f5c\u5728\u7684\u5165\u4f0d\u8005\u548c\u516c\u4f17\u5c55\u793a\u4e00\u4e2a\u65b0\u7684\u519b\u961f\u5f62\u8c61\uff1a<\/p>\n\n\n\n<ul>\n<li>\u81ea\u8c6a\u7684\uff08\u65e2\u7136\u6562\u8ba9\u4f60\u95ee\uff0c\u8bf4\u660e\u6211\u4eec\u505a\u5f97\u597d\uff09\uff1b<\/li>\n\n\n\n<li>\u81ea\u4fe1\u7684\uff08\u6ca1\u4ec0\u4e48\u597d\u9690\u7792\u7684\uff09\uff1b<\/li>\n\n\n\n<li>\u8bda\u5b9e\u7684\uff08\u5373\u4fbf\u641e\u7838\u4e86\uff0c\u6211\u4eec\u4e5f\u5766\u8bda\u9762\u5bf9\uff09\u7684\u9646\u519b\u5f62\u8c61\u3002<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>\u539f\u6587\uff1aIf it worked the way it was supposed to, the &#8220;Glad you asked&#8221; campaign should lead to more openness, more willingness to admit poor judgment in prior decisions, and a more candid and honest evaluation of the facts at hand. These outcomes are valued by many organizational theorists who try to enhance the authenticity with which organizational actors deal with one another (e.g., Argyris 1964). &#8220;Glad you asked,&#8221; followed up by honest answers, would certainly seem to be a way to enhance authenticity. It this policy really did have the effect of making people relax in the belief that there was nothing to hide, then it might be the case that confidence and pride in work would result and that dealings with the public would be less deceptive.<\/p>\n\n\n\n<p>\u53c2\u8003\u8bd1\u6587\uff1a\u5982\u679c\u8fd9\u9879\u6d3b\u52a8\u80fd\u6309\u9884\u671f\u594f\u6548\uff0c\u2018\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u2019\u8fd0\u52a8\u7406\u5e94\u4f1a\u5e26\u6765\u66f4\u9ad8\u7684\u5f00\u653e\u6027\u3001\u66f4\u5f3a\u7684\u627f\u8ba4\u8fc7\u5f80\u51b3\u7b56\u5931\u8bef\u7684\u610f\u613f\uff0c\u4ee5\u53ca\u5bf9\u624b\u5934\u4e8b\u5b9e\u66f4\u5766\u8bda\u3001\u66f4\u8bda\u5b9e\u7684\u8bc4\u4f30\u3002\u8bb8\u591a\u8bd5\u56fe\u63d0\u5347\u7ec4\u7ec7\u53c2\u4e0e\u8005\u4e92\u52a8\u771f\u5b9e\u6027\u7684\u7ec4\u7ec7\u7406\u8bba\u5bb6\uff08\u4f8b\u5982\u963f\u5409\u91cc\u65af 1964\uff09\u90fd\u975e\u5e38\u770b\u91cd\u8fd9\u4e9b\u6210\u679c\u3002\u2018\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u2019\uff0c\u518d\u52a0\u4e0a\u540e\u7eed\u8bda\u5b9e\u7684\u4f5c\u7b54\uff0c\u65e0\u7591\u662f\u589e\u5f3a\u2018\u771f\u5b9e\u6027\u2019\u7684\u4e00\u79cd\u9014\u5f84\u3002\u5982\u679c\u8fd9\u9879\u653f\u7b56\u771f\u7684\u80fd\u8ba9\u4eba\u4eec\u611f\u5230\u653e\u677e\uff0c\u5e76\u6df1\u4fe1\u6ca1\u6709\u4ec0\u4e48\u9700\u8981\u9690\u7792\u7684\uff0c\u90a3\u4e48\u5de5\u4f5c\u4e2d\u7684\u81ea\u4fe1\u5fc3\u548c\u81ea\u8c6a\u611f\u4fbf\u4f1a\u6cb9\u7136\u800c\u751f\uff0c\u4e0e\u516c\u4f17\u7684\u5f80\u6765\u4e5f\u4f1a\u51cf\u5c11\u6b3a\u7792\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/mooda.com.cn\/wp-content\/uploads\/2026\/05\/image-22-1024x576.png\" alt=\"\" class=\"wp-image-1309\" srcset=\"https:\/\/mooda.com.cn\/wp-content\/uploads\/2026\/05\/image-22-1024x576.png 1024w, https:\/\/mooda.com.cn\/wp-content\/uploads\/2026\/05\/image-22-300x169.png 300w, https:\/\/mooda.com.cn\/wp-content\/uploads\/2026\/05\/image-22-768x432.png 768w, https:\/\/mooda.com.cn\/wp-content\/uploads\/2026\/05\/image-22.png 1080w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\">\u56fe\u7247\u7531AI\u751f\u6210<\/p>\n\n\n\n<p><br>\u56fe\u7247\u7531AI\u751f\u6210<\/p>\n\n\n\n<p><strong>\ud83d\udccc \u5b66\u4e60\u7b14\u8bb0<\/strong><\/p>\n\n\n\n<p><strong>\u771f\u5b9e\u6027\u4f5c\u4e3a\u751f\u4ea7\u529b\uff1a<\/strong><\/p>\n\n\n\n<p>\u963f\u5409\u91cc\u65af\u7b49\u7406\u8bba\u5bb6\u8ba4\u4e3a\uff0c\u7ec4\u7ec7\u4e2d\u5927\u90e8\u5206\u7684\u80fd\u91cf\u90fd\u8017\u8d39\u5728\u63a9\u9970\u9519\u8bef\u548c\u653f\u6cbb\u535a\u5f08\u4e0a\u3002\u5982\u679c\u80fd\u5efa\u7acb\u4e00\u79cd\u201c\u6ca1\u4ec0\u4e48\u53ef\u9690\u85cf\u201d\u7684\u6c1b\u56f4\uff0c\u7ec4\u7ec7\u7684\u8ba4\u77e5\u8d1f\u62c5\u5c31\u4f1a\u5927\u5927\u51cf\u8f7b\uff0c\u80fd\u91cf\u5c31\u80fd\u91cd\u65b0\u805a\u7126\u4e8e\u4efb\u52a1\u672c\u8eab\u3002<\/p>\n\n\n\n<p><strong>\u4fe1\u5fc3\u4e0e\u4fe1\u4efb\u7684\u5faa\u73af\uff1a<\/strong><\/p>\n\n\n\n<p>\u5f53\u6210\u5458\u4e0d\u518d\u62c5\u5fc3\u88ab\u8d28\u7591\u65f6\uff0c\u4ed6\u4eec\u4f1a\u8868\u73b0\u5f97\u66f4\u52a0\u81ea\u4fe1\u3002\u8fd9\u79cd\u81ea\u4fe1\u53cd\u8fc7\u6765\u4f1a\u4ea7\u751fWeick\u6240\u8bf4\u7684\u201c\u5171\u8bc6\u9a8c\u8bc1\u201d\u2014\u2014\u5f53\u516c\u4f17\u770b\u5230\u4e00\u4e2a\u81ea\u4fe1\u5766\u8bda\u7684\u519b\u961f\uff0c\u516c\u4f17\u4e5f\u4f1a\u503e\u5411\u4e8e\u8ba4\u4e3a\u8fd9\u4e2a\u519b\u961f\u662f\u53ef\u9760\u7684\u3002<\/p>\n\n\n\n<p><strong>\u51cf\u5c11\u6b3a\u9a97\u7684\u8bed\u6cd5\uff1a<\/strong><\/p>\n\n\n\n<p>\u8fd9\u5957\u653f\u7b56\u4e0d\u4ec5\u662f\u7ed9\u5916\u90e8\u770b\u7684\uff0c\u5b83\u66f4\u50cf\u662f\u4e00\u79cd\u5185\u90e8\u7684\u5fc3\u7406\u6697\u793a\u3002\u5b83\u5728\u6697\u793a\u6210\u5458\uff1a\u65e2\u7136\u6211\u4eec\u5fc5\u987b\u8bf4\u201c\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u201d\uff0c\u90a3\u6211\u4eec\u5728\u505a\u4e8b\u65f6\u6700\u597d\u5c31\u505a\u5230\u5766\u8361\u65e0\u79c1\u3002<\/p>\n\n\n\n<p>\u603b\u7ed3\uff1a\u7ec4\u7ec7\u5316\u4e0d\u4ec5\u662f\u5173\u4e8e\u6548\u7387\uff0c\u66f4\u662f\u5173\u4e8e\u5efa\u7acb\u4e00\u79cd\u8ba9\u6210\u5458\u80fd\u591f\u201c\u771f\u5b9e\u5171\u5904\u201d\u7684\u610f\u4e49\u4f53\u7cfb\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u539f\u6587\uff1aWhenever policies such as &#8220;Glad you asked&#8221; are introduced, it is valuable to examine the internal consequences of such policies. &#8220;Glad you asked&#8221; seems to be a policy designed to manage external dealings. Historically the &#8220;Glad you asked&#8221; policy was articulated soon after the Watergate revelations. But to view &#8220;Glad you asked&#8221; as a policy that is responsive to the public is to miss much of its potential for internally organizing the actions of organizational members.<\/p>\n\n\n\n<p>\u53c2\u8003\u8bd1\u6587\uff1a\u6bcf\u5f53\u5f15\u5165\u8bf8\u5982\u2018\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u2019\u4e4b\u7c7b\u7684\u653f\u7b56\u65f6\uff0c\u5ba1\u89c6\u5176\u4ea7\u751f\u7684\u5185\u90e8\u540e\u679c\u662f\u975e\u5e38\u6709\u4ef7\u503c\u7684\u3002\u2018\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u8fd9\u4e2a\u2019\u8868\u9762\u4e0a\u4f3c\u4e4e\u662f\u4e00\u9879\u65e8\u5728\u5904\u7406\u5916\u90e8\u5173\u7cfb\u7684\u653f\u7b56\u3002\u4ece\u5386\u53f2\u80cc\u666f\u770b\uff0c\u8be5\u653f\u7b56\u662f\u5728\u2018\u6c34\u95e8\u4e8b\u4ef6\u2019\u88ab\u63ed\u9732\u540e\u4e0d\u4e45\u63d0\u51fa\u7684\u3002\u4f46\u5982\u679c\u4ec5\u5c06\u5176\u89c6\u4e3a\u4e00\u9879\u5e94\u5bf9\u516c\u4f17\u7684\u653f\u7b56\uff0c\u5c31\u4f1a\u5ffd\u7565\u5b83\u5728\u4ece\u5185\u90e8\u7ec4\u7ec7\u6210\u5458\u884c\u4e3a\u65b9\u9762\u6240\u8574\u542b\u7684\u5de8\u5927\u6f5c\u529b\u3002<\/p>\n\n\n\n<p><strong>\ud83d\udccc \u5b66\u4e60\u7b14\u8bb0<\/strong><\/p>\n\n\n\n<p>Weick\u5728\u8fd9\u91cc\u63d0\u51fa\u4e86\u4e00\u4e2a\u975e\u5e38\u654f\u9510\u7684\u89c2\u70b9\uff1a\u5bf9\u5916\u7684\u8bdd\u8bed\uff0c\u5f80\u5f80\u4e5f\u662f\u6700\u597d\u7684\u5bf9\u5185\u63a7\u5236\u5de5\u5177\u3002<\/p>\n\n\n\n<p><strong>\u5185\u5916\u5408\u4e00\u7684\u63a7\u5236\u673a\u5236<\/strong><strong>\uff1a<\/strong><\/p>\n\n\n\n<p>Weick\u8ba4\u4e3a\uff0c\u867d\u7136\u8fd9\u4e2a\u53e3\u53f7\u662f\u8bf4\u7ed9\u8bb0\u8005\u548c\u516c\u4f17\u542c\u7684\uff0c\u4f46\u5b83\u771f\u6b63\u7684\u5a01\u529b\u5728\u4e8e\u5bf9\u7ec4\u7ec7\u5185\u90e8\u6210\u5458\u884c\u4e3a\u7684\u91cd\u5851\u3002\u5f53\u4e00\u540d\u519b\u5b98\u77e5\u9053\u81ea\u5df1\u5fc5\u987b\u9762\u5bf9\u516c\u4f17\u8bf4\u51fa\u201c\u5f88\u9ad8\u5174\u4f60\u95ee\u5230\u201d\u65f6\uff0c\u4ed6\u5728\u505a\u51b3\u7b56\u65f6\u5c31\u4f1a\u9884\u6f14\u88ab\u8be2\u95ee\u7684\u573a\u666f\u3002\u8fd9\u79cd\u201c\u9884\u6f14\u201d\u672c\u8eab\u5c31\u662f\u5728\u7ec4\u7ec7\u5316\u4ed6\u7684\u884c\u4e3a\u3002<\/p>\n\n\n\n<p><strong>\u6c34\u95e8\u4e8b\u4ef6\u7684\u65f6\u4ee3\u80cc\u666f\uff1a<\/strong><\/p>\n\n\n\n<p>\u6c34\u95e8\u4e8b\u4ef6\u5bfc\u81f4\u4e86\u5168\u7f8e\u5bf9\u5b98\u50da\u673a\u6784\u4fe1\u4efb\u7684\u5d29\u584c\u3002Weick\u6307\u51fa\uff0c\u7ec4\u7ec7\u4e3a\u4e86\u751f\u5b58\uff0c\u5fc5\u987b\u5efa\u7acb\u4e00\u5957\u65b0\u7684\u201c\u5408\u6cd5\u6027\u8bed\u6cd5\u201d\u3002\u5361\u62c9\u5a01\u90e8\u957f\u7684\u653f\u7b56\u6b63\u662f\u901a\u8fc7\u5efa\u7acb\u4e00\u79cd\u201c\u900f\u660e\u201d\u7684\u5047\u5b9a\uff0c\u6765\u91cd\u65b0\u8fde\u63a5\u90a3\u4e9b\u56e0\u731c\u7591\u800c\u65ad\u88c2\u7684\u5185\u90e8\u534f\u4f5c\u56de\u8def\u3002<\/p>\n\n\n\n<p><strong>\u7ec4\u7ec7\u5316\u5373\u884c\u4e3a\u7684\u6392\u5217\uff1a<\/strong><\/p>\n\n\n\n<p>\u6b63\u5982\u524d\u9762\u63d0\u5230\u7684\u56db\u5206\u536b\u6216\u8b66\u5bdf\uff0c\u7ec4\u7ec7\u6210\u5458\u7684\u884c\u4e3a\u662f\u88ab\u4e00\u5957\u201c\u6307\u4ee4\u201d\u6216\u201c\u653f\u7b56\u201d\u6392\u5217\u7ec4\u5408\u8d77\u6765\u7684\u3002\u8fd9\u9879\u653f\u7b56\u4e0d\u4ec5\u662f\u516c\u5173\u8f9e\u4ee4\uff0c\u5b83\u5b9e\u9645\u4e0a\u662f\u4e00\u5957\u5185\u5316\u7684\u64cd\u4f5c\u6307\u5357\uff0c\u5b83\u544a\u8bc9\u6210\u5458\uff1a\u201c\u65e2\u7136\u4f60\u5fc5\u987b\u5766\u8bda\uff0c\u90a3\u4e48\u4f60\u7684\u6bcf\u4e00\u4e2a\u884c\u52a8\u5e8f\u5217\u90fd\u5fc5\u987b\u662f\u7ecf\u5f97\u8d77\u63a8\u6572\u7684\u3002\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u539f\u6587\uff1aThink, for example, of the internal implications of &#8220;We&#8217;re only number two \u2014 we try harder.&#8221; If customers who have been alerted by this advertising &#8220;send back&#8221; to Avis workers cues that allow the Avis workers to try harder or to demonstrate that they are trying harder, if those slogans help Avis workers to make their work activities more sensible (e.g., &#8220;I wasn&#8217;t sure before what I was doing, but now I know: I&#8217;m trying harder so that we can become number one&#8221;), and if the recognition of that symbol by the public has the effect of making Avis workers feel more pride in their organization, then a policy that looks as if it is directed mainly outward may in fact have its largest effect on actions of those insiders about whom the policy comments.<\/p>\n\n\n\n<p>\u53c2\u8003\u8bd1\u6587\uff1a\u4ee5\u5b89\u98de\u58eb\u79df\u8f66\u7684\u53e3\u53f7\u2018\u6211\u4eec\u53ea\u662f\u7b2c\u4e8c\uff0c\u6240\u4ee5\u6211\u4eec\u66f4\u52aa\u529b\u2019\u5bf9\u5185\u90e8\u4ea7\u751f\u7684\u5f71\u54cd\u4e3a\u4f8b\u3002\u5982\u679c\u53d7\u8be5\u5e7f\u544a\u542f\u53d1\u7684\u5ba2\u6237\u5411\u5458\u5de5\u2018\u56de\u9988\u2019\u4e86\u4e00\u4e9b\u6697\u793a\uff0c\u8ba9\u5458\u5de5\u80fd\u591f\u636e\u6b64\u66f4\u52a0\u52aa\u529b\uff0c\u6216\u5c55\u73b0\u51fa\u4ed6\u4eec\u6b63\u5728\u52aa\u529b\uff1b\u5982\u679c\u8fd9\u4e9b\u53e3\u53f7\u80fd\u8ba9\u5b89\u98de\u58eb\u5458\u5de5\u7684\u5de5\u4f5c\u884c\u4e3a\u53d8\u5f97\u66f4\u6709\u610f\u4e49\uff08\u4f8b\u5982\uff1a\u2018\u4ee5\u524d\u6211\u4e0d\u786e\u5b9a\u81ea\u5df1\u5728\u5e72\u4ec0\u4e48\uff0c\u4f46\u73b0\u5728\u6211\u77e5\u9053\u4e86\uff1a\u6211\u6b63\u52a0\u500d\u52aa\u529b\uff0c\u597d\u8ba9\u6211\u4eec\u6210\u4e3a\u7b2c\u4e00\u2019\uff09\uff1b\u518d\u5982\u679c\uff0c\u516c\u4f17\u5bf9\u8fd9\u4e00\u6807\u5fd7\u7684\u8ba4\u53ef\u8ba9\u5458\u5de5\u5bf9\u7ec4\u7ec7\u4ea7\u751f\u4e86\u66f4\u5f3a\u7684\u81ea\u8c6a\u611f\u2014\u2014\u90a3\u4e48\uff0c\u4e00\u9879\u770b\u4f3c\u4e3b\u8981\u9488\u5bf9\u5916\u90e8\u7684\u653f\u7b56\uff0c\u5b9e\u9645\u4e0a\u5bf9\u5176\u63cf\u8ff0\u7684\u5185\u90e8\u6210\u5458\u7684\u884c\u4e3a\u4ea7\u751f\u4e86\u6700\u5927\u7684\u5f71\u54cd\u3002<\/p>\n\n\n\n<p><strong>\ud83d\udccc \u5b66\u4e60\u7b14\u8bb0<\/strong><\/p>\n\n\n\n<p>Weick\u901a\u8fc7\u5b89\u98de\u58eb\u8fd9\u4e2a\u7ecf\u5178\u6848\u4f8b\uff0c\u518d\u6b21\u63ed\u793a\u4e86\u201c\u7531\u5916\u800c\u5185\uff0c\u7531\u5185\u800c\u5916\u201d\u7684\u7ec4\u7ec7\u5316\u7684\u529b\u91cf\uff1a<\/p>\n\n\n\n<p><strong>\u610f\u4e49\u5efa\u6784\u7684\u201c\u81ea\u8bc1\u9884\u8a00\u201d\uff1a<\/strong><\/p>\n\n\n\n<p>\u5458\u5de5\u539f\u672c\u7684\u884c\u52a8\u53ef\u80fd\u662f\u96f6\u6563\u3001\u65e0\u610f\u4e49\u7684\u3002\u4f46\u4e00\u65e6\u6709\u4e86\u201c\u66f4\u52aa\u529b\u201d\u8fd9\u4e2a\u6807\u7b7e\uff0c\u4ed6\u4eec\u5c31\u4f1a\u628a\u81ea\u5df1\u7684\u884c\u4e3a\u5f80\u8fd9\u4e2a\u6846\u67b6\u91cc\u5957\u3002\u6b63\u5982Weick\u6240\u8a00\uff1a\u201c\u6211\u600e\u4e48\u77e5\u9053\u6211\u5728\u5e72\u4ec0\u4e48\uff0c\u76f4\u5230\u6211\u770b\u5230\u53e3\u53f7\u662f\u600e\u4e48\u8bf4\u6211\u7684\uff1f\u201d<\/p>\n\n\n\n<p><strong>\u53cc\u91cd\u4e92\u52a8\uff1a<\/strong><\/p>\n\n\n\n<p>\u5ba2\u6237\u7684\u884c\u4e3a\u4e5f\u88ab\u53e3\u53f7\u6539\u53d8\u4e86\u3002\u5f53\u5ba2\u6237\u5e26\u7740\u201c\u4f60\u4eec\u5f88\u52aa\u529b\u201d\u7684\u9884\u671f\u6765\u529e\u4e8b\u65f6\uff0c\u8fd9\u79cd\u671f\u5f85\u4f1a\u8bf1\u53d1\u51fa\u5458\u5de5\u201c\u66f4\u52aa\u529b\u201d\u7684\u8868\u73b0\u3002\u7ec4\u7ec7\u79e9\u5e8f\u5c31\u5728\u8fd9\u79cd\u5916\u90e8\u671f\u5f85\u4e0e\u5185\u90e8\u54cd\u5e94\u7684\u4ea4\u7ec7\u4e2d\u53d8\u5f97\u7a33\u56fa\u3002<\/p>\n\n\n\n<p><strong>\u8eab\u4efd\u8ba4\u540c\u7684\u5efa\u6784\uff1a<\/strong><\/p>\n\n\n\n<p>\u201c\u7b2c\u4e8c\u540d\u201d\u8fd9\u4e2a\u5b9a\u4f4d\u4e0d\u662f\u7f9e\u8fb1\uff0c\u800c\u662f\u4e00\u79cd\u5171\u8bc6\u9a8c\u8bc1\u3002\u5b83\u4e3a\u5458\u5de5\u63d0\u4f9b\u4e86\u4e00\u4e2a\u5171\u540c\u7684\u76ee\u6807\uff08\u7b2c\u4e00\u540d\uff09\u548c\u5171\u540c\u7684\u884c\u52a8\u6307\u5357\u3002<\/p>\n\n\n\n<p>\u603b\u7ed3\uff1a\u4e00\u4e2a\u6210\u529f\u7684\u7ec4\u7ec7\u653f\u7b56\uff0c\u5176\u6700\u9ad8\u5883\u754c\u662f\u8ba9\u5185\u90e8\u6210\u5458\u76f8\u4fe1\u4e86\u81ea\u5df1\u5bf9\u5916\u5ba3\u79f0\u7684\u90a3\u5957\u8bdd\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u539f\u6587\uff1aIn short, when &#8220;Glad you asked&#8221; is implemented effectively, organizations become more open, candid, and trusting. However, the felt need to introduce this policy in the first place suggests that organizations have other values that supercede openness-one of them being managing the indicators that the public is responsive to.<\/p>\n\n\n\n<p>\u53c2\u8003\u8bd1\u6587\uff1a\u4ee5\u5b89\u98de\u58eb\u79df\u8f66\u7684\u53e3\u53f7\u2018\u6211\u4eec\u53ea\u662f\u7b2c\u4e8c\uff0c\u6240\u4ee5\u6211\u4eec\u66f4\u52aa\u529b\u2019\u5bf9\u5185\u90e8\u4ea7\u751f\u7684\u5f71\u54cd\u4e3a\u4f8b\u3002\u5982\u679c\u53d7\u8be5\u5e7f\u544a\u542f\u53d1\u7684\u5ba2\u6237\u5411\u5458\u5de5\u2018\u56de\u9988\u2019\u4e86\u4e00\u4e9b\u6697\u793a\uff0c\u8ba9\u5458\u5de5\u80fd\u591f\u636e\u6b64\u66f4\u52a0\u52aa\u529b\uff0c\u6216\u5c55\u73b0\u51fa\u4ed6\u4eec\u6b63\u5728\u52aa\u529b\uff1b\u5982\u679c\u8fd9\u4e9b\u53e3\u53f7\u80fd\u8ba9\u5b89\u98de\u58eb\u5458\u5de5\u7684\u5de5\u4f5c\u884c\u4e3a\u53d8\u5f97\u66f4\u6709\u610f\u4e49\uff08\u4f8b\u5982\uff1a\u2018\u4ee5\u524d\u6211\u4e0d\u786e\u5b9a\u81ea\u5df1\u5728\u5e72\u4ec0\u4e48\uff0c\u4f46\u73b0\u5728\u6211\u77e5\u9053\u4e86\uff1a\u6211\u6b63\u52a0\u500d\u52aa\u529b\uff0c\u597d\u8ba9\u6211\u4eec\u6210\u4e3a\u7b2c\u4e00\u2019\uff09\uff1b\u518d\u5982\u679c\uff0c\u516c\u4f17\u5bf9\u8fd9\u4e00\u6807\u5fd7\u7684\u8ba4\u53ef\u8ba9\u5458\u5de5\u5bf9\u7ec4\u7ec7\u4ea7\u751f\u4e86\u66f4\u5f3a\u7684\u81ea\u8c6a\u611f\u2014\u2014\u90a3\u4e48\uff0c\u4e00\u9879\u770b\u4f3c\u4e3b\u8981\u9488\u5bf9\u5916\u90e8\u7684\u653f\u7b56\uff0c\u5b9e\u9645\u4e0a\u5bf9\u5176\u63cf\u8ff0\u7684\u5185\u90e8\u6210\u5458\u7684\u884c\u4e3a\u4ea7\u751f\u4e86\u6700\u5927\u7684\u5f71\u54cd\u3002<\/p>\n\n\n\n<p><strong>\ud83d\udccc \u5b66\u4e60\u7b14\u8bb0<\/strong><\/p>\n\n\n\n<p>Weick\u901a\u8fc7\u8fd9\u6bb5\u8bdd\u63ed\u793a\u4e86\u7ec4\u7ec7\u5316\u8fc7\u7a0b\u4e2d\u7684\u4e00\u4e2a\u672c\u8d28\u77db\u76fe\uff1a<\/p>\n\n\n\n<p><strong>\u8d8a\u558a\u5565\uff0c\u5176\u5b9e\u662f\u8d8a\u7f3a\u5565\uff1a<\/strong><\/p>\n\n\n\n<p>\u5982\u679c\u4e00\u4e2a\u7ec4\u7ec7\u539f\u672c\u5c31\u662f\u5f00\u653e\u900f\u660e\u7684\uff0c\u5b83\u6839\u672c\u4e0d\u9700\u8981\u8fd9\u79cd\u53e3\u53f7\u3002\u4e4b\u6240\u4ee5\u8981\u5927\u5f20\u65d7\u9f13\u5730\u63a8\u884c\u201c\u5766\u8bda\u201d\uff0c\u6070\u6070\u8bf4\u660e\u8be5\u7ec4\u7ec7\u7684\u6df1\u5c42\u4ef7\u503c\u89c2\u91cc\u7f3a\u5c11\u5766\u8bda\uff0c\u201c\u63a7\u5236\u5f62\u8c61\u201d\u6bd4\u201c\u8bf4\u5b9e\u8bdd\u201d\u91cd\u8981\u5f97\u591a\u3002<\/p>\n\n\n\n<p><strong>\u6307\u6807\u7ba1\u7406 vs. \u771f\u5b9e\u884c\u4e3a\uff1a<\/strong><\/p>\n\n\n\n<p>\u7ec4\u7ec7\u5f80\u5f80\u66f4\u5173\u5fc3\u516c\u4f17\u773c\u4e2d\u7684\u201c\u6307\u6807\u201d\uff08\u5982\u6c11\u8c03\u3001\u53e3\u7891\u3001\u4e11\u95fb\u7387\uff09\uff0c\u800c\u4e0d\u662f\u5185\u90e8\u7684\u771f\u5b9e\u8fd0\u4f5c\u3002\u653f\u7b56\u7684\u63a8\u884c\u6709\u65f6\u662f\u4e3a\u4e86\u201c\u7ba1\u7406\u89c2\u4f17\u7684\u53cd\u5e94\u201d\u3002\u8fd9\u547c\u5e94\u4e86\u4e4b\u524d\u63d0\u5230\u7684\u201c\u8b66\u5bdf\u201d\u6848\u4f8b\uff1a\u8b66\u5bdf\u8bf4\u90a3\u53e5\u8bdd\u4e0d\u662f\u4e3a\u4e86\u5766\u8bda\uff0c\u800c\u662f\u4e3a\u4e86\u7ba1\u63a7\u4eba\u7fa4\u7684\u53cd\u5e94\u3002<\/p>\n\n\n\n<p><strong>\u7ec4\u7ec7\u7684\u865a\u4f2a\u4e0e\u751f\u5b58\uff1a<\/strong><\/p>\n\n\n\n<p>\u8fd9\u4e0d\u662f\u5728\u5355\u7eaf\u5730\u9053\u5fb7\u6279\u5224\u3002Weick\u8ba4\u4e3a\u7ec4\u7ec7\u4e3a\u4e86\u751f\u5b58\uff0c\u5fc5\u987b\u5728\u201c\u771f\u5b9e\u7684\u6df7\u4e71\u201d\u548c\u201c\u4f53\u9762\u7684\u5916\u58f3\u201d\u4e4b\u95f4\u8d70\u94a2\u4e1d\u3002\u8fd9\u9879\u653f\u7b56\u7684\u9ad8\u660e\u4e4b\u5904\u5728\u4e8e\uff0c\u5b83\u901a\u8fc7\u4e00\u5957\u201c\u5766\u8bda\u7684\u59ff\u6001\u201d\uff0c\u6210\u529f\u5730\u7ba1\u7406\u4e86\u516c\u4f17\u7684\u8d1f\u9762\u6307\u6807\u3002<\/p>\n\n\n\n<p><strong>\u603b\u7ed3\uff1a<\/strong><\/p>\n\n\n\n<p>\u7ec4\u7ec7\u662f\u7075\u6d3b\u7684\uff1a\u5b83\u53ef\u4ee5\u50cf\u8b66\u5bdf\u4e00\u6837\u673a\u667a\u3002<\/p>\n\n\n\n<p>\u7ec4\u7ec7\u662f\u8106\u5f31\u7684\uff1a\u5b83\u53ef\u4ee5\u50cf\u6307\u6325\u5bb6\u4e00\u6837\u6d41\u8840\u3002<\/p>\n\n\n\n<p>\u7ec4\u7ec7\u662f\u8352\u8bde\u7684\uff1a\u5b83\u53ef\u4ee5\u50cf\u56db\u5206\u536b\u4e00\u6837\u4e92\u6362\u3002<\/p>\n\n\n\n<p>\u7ec4\u7ec7\u4e5f\u662f\u865a\u4f2a\u7684\uff1a\u5b83\u7528\u201c\u5766\u8bda\u201d\u7684\u53e3\u53f7\u6765\u63a9\u76d6\u201c\u63a7\u5236\u201d\u7684\u672c\u80fd\u3002<\/p>\n\n\n\n<p>\u6240\u6709\u8fd9\u4e9b\u9c9c\u6d3b\u3001\u77db\u76fe\u3001\u751a\u81f3\u6709\u4e9b\u6df7\u4e71\u7684\u8fc7\u7a0b\uff0cWeick\u7ed9\u5b83\u4eec\u8d77\u4e86\u4e00\u4e2a\u7edf\u4e00\u7684\u540d\u5b57\uff0c\u53eb\u201c\u7ec4\u7ec7\u5316\u201d\uff08Organizing\uff09\u3002<\/p>\n\n\n\n<p>\uff08\u4e0b\u4e00\u671f\uff0c\u6211\u4eec\u7ee7\u7eed\u5b66\u4e60\uff09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u63a5\u4e0a\u671f\uff1a\u300a\u7ec4\u7ec7\u793e\u4f1a\u5fc3\u7406\u5b66\u300b\u5b66\u4e60\u7b14\u8bb0 008 CALLAWAY AND OPENNESS \u5361\u62c9\u5a01\u4e0e\u5f00\u653e\u6027 \u539f\u6587\uff1a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/mooda.com.cn\/?page_id=1308\" class=\"more-link\">\u7ee7\u7eed\u9605\u8bfb<span class=\"screen-reader-text\">\u201c\u300a\u7ec4\u7ec7\u793e\u4f1a\u5fc3\u7406\u5b66\u300b\u5b66\u4e60\u7b14\u8bb0 009\u201d<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/mooda.com.cn\/index.php?rest_route=\/wp\/v2\/pages\/1308"}],"collection":[{"href":"https:\/\/mooda.com.cn\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mooda.com.cn\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mooda.com.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mooda.com.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1308"}],"version-history":[{"count":1,"href":"https:\/\/mooda.com.cn\/index.php?rest_route=\/wp\/v2\/pages\/1308\/revisions"}],"predecessor-version":[{"id":1310,"href":"https:\/\/mooda.com.cn\/index.php?rest_route=\/wp\/v2\/pages\/1308\/revisions\/1310"}],"wp:attachment":[{"href":"https:\/\/mooda.com.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}